Reference

How 8tbajee Handles Your Personal Information

This Privacy Policy covers what data 8tbajee collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform — and exactly how that data is protected and used.

Account data handled securelybKash, Nagad, Rocket payment data protectedNo data sold to third partiesYou can request your data any timeBangladesh-region eligibility applies
8tbajee How 8tbajee Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review the data held on your account, ask us to correct something, or request deletion, you can reach our support team directly. We aim to respond to privacy-related requests within a reasonable time. Availability of support channels depends on your region and local eligibility.

Live Chat Open the chat icon from any page on 8tbajee. Identify yourself with your registered mobile number and state your privacy request clearly.
Email Support Send your data or privacy question to our support email address listed in the account help section. Include your account mobile number for faster matching.
Account Help Section Log in, go to your account settings and locate the Help or Contact option. From there you can raise a privacy ticket linked directly to your profile.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply security measures at each point where your data moves — from the moment you tap confirm on a bKash deposit to the moment a withdrawal reference lands in your Nagad account. SSL encryption covers data in transit. Access to account records is restricted to staff who need it to process your request or investigate a dispute.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your chosen deposit method — bKash, Nagad or Rocket — across visits.

Data Retention

Account and transaction records are kept for as long as needed to support dispute resolution and meet obligations in eligible regions, then securely deleted.

Account Security

Your account is protected by OTP verification sent to your registered mobile number. We never ask for your bKash PIN, Nagad PIN or Rocket PIN through any channel.

Your Rights

You can request a copy of your data, ask for corrections or request deletion by contacting support. Rights available to you depend on your local law and eligible region.

Common Questions About Your Privacy on 8tbajee

These are the questions we get most often about how your personal and payment data is managed on 8tbajee. If your question is not here, contact support through live chat or the account help section.

We collect your name, mobile number and the wallet identifier you register — for example your bKash or Nagad number. Device and session data is also logged to keep your account secure.

No. We never store your bKash PIN, Nagad PIN or Rocket PIN. We only receive the transaction reference number that confirms a deposit or withdrawal has been processed by the payment rail.

Yes. Contact support via live chat or email with your registered mobile number. We will locate your account record and respond with the data we hold, subject to local law and eligible region rules.

We retain records for as long as needed to resolve disputes and meet obligations in eligible regions. Once that period passes, data is securely deleted from our systems.

We share data only with payment processors like bKash, Nagad and Rocket — and only the information those services need to complete your transaction. We do not sell your data to advertisers.

Contact support immediately via live chat. We will review your account activity, reset your OTP access if needed, and log the incident for investigation under our account security process.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.